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Terms and Conditions

Uploading stories

We want you to share your stories of discrimination to raise awareness of the Equality Act and empower disabled people to exercise their rights.

We moderate all stories uploaded and reserve the right to edit your story at our discretion in line with our internal editorial guidelines. This means we can review, edit, remove or decide not to display your story.

Please do not post any stories that:

  • Contain the names of persons or organisations
  • Are inappropriate (abusive, offensive or disruptive)
  • Contain personal information (either your own or someone else’s)
  • Were made by someone else, or that copy someone else’s creation
  • Are defamatory (damaging to someone else’s reputation)

For legal reasons we will remove any reference to names of persons or organisations involved in your story. If you submit an audio or video recording, and mention the names of persons or organisations, we will ask you to edit them out and cannot publish them until you’ve done so.

For full terms, read on:

Full Terms and Conditions


In the spirit of keeping an inclusive website, we have a few guidelines for commenting. Please don’t post anything that:

  • Contains the names of persons or organisations
  • Is inappropriate (abusive, offensive or disruptive)
  • Contains personal information (either your own or someone else’s)
  • Is made by someone else or that copies someone else’s creation
  • Is defamatory (damaging to someone else’s reputation)
  • Factually incorrect

Disability Rights UK will moderate all comments, and reserves the right to delete any comments in line with the above.

Disability Rights UK is not able to offer advice and information via the comments section. If you need advice of information about your rights please contact the EASS.

For full terms see here

1. You must use this site for lawful purposes only

2. You must not use this site in a manner which infringes the rights, or restricts or inhibits the use of the site by any other user, or by any representative of Disability Rights UK, or by any third party.

3. Nor should you infringe intellectual property rights, or post anything that risks prejudicing ongoing or forthcoming court proceedings, or breaks any known court injunction.

4. You must not engage in copyright theft.

You should only submit material that is your own. On submitting content or comment, you warrant to Disability Rights UK that your submission is your own original work and you acknowledge that any breach of this may cause us damage or loss and you agree to indemnify us in full and permanently against any third party liabilities, claims, costs, loss or damage we incur as a result of including material you submit to us, including consequential losses.

5. You must not post content that is libellous towards any individual or organisation.

Safe environment

6. Please remember that people of all ages read and contribute to this website.

7. Please avoid posting any personal information. You should avoid publicising your own or anyone else’s contact details including address, place of employment, name of school/college/university, landline or mobile number, email address, etc. This is for your own safety and that of everyone who uses our website.

8. Our forums are not moderated by advisors and Disability Rights UK is unable to respond to individuals who submit stories and may need advice about discrimination and their specific circumstances. For advice about discrimination, please contact the EASS or for more information about your rights watch our animation and browse the resources on this website.

9. If you have been affected by any of the stories on this website, or are experiencing suicidal feelings please call the Samaritans on 0845 790 9090.

Respect for others

10. Please post messages in a way that is respectful of other people. You must not post any material that is defamatory obscene, indecent, lewd, pornographic, violent, abusive, insulting, threatening, harassing, harmful, obscene, profane, blasphemous, sexually oriented, racially offensive or discriminatory or which might incite people to commit any crime or is otherwise unlawful or illegal. Any such posting will be removed without warning.

11. Personal attacks or bullying of any kind will not be tolerated, be it directed at other users, or any disabled person, carer or professional, including any current, former, potential or future Disability Rights UK employee, volunteer or trustee. Flaming (hostile and insulting interaction between people), trolling (visiting websites and forums to deliberately instigate arguments) or abusing in any way will not be tolerated. Any such postings will be removed without warning.

12. The use of swear words is not acceptable. Please note that this also includes the use of @,#,* etc to replace certain letters in words.

Fit for purpose

13. Please post in a way which is consistent with ‘normal’ writing. That is, people should not post excessive numbers of emoticons (smileys, graphics etc), large, small or coloured text, etc. Similarly, please do not SHOUT or use excessive punctuation (eg.!!!! and ????), in topic titles or posts.

14. Please do not advertise or promote your own paid products or services. Letting people know if you have had a good or a bad experience of a product or service is OK but please note: by allowing such a posting, Disability Rights UK is not guaranteeing, approving or endorsing the product, treatment or service mentioned.

15. Spam (ie. the abuse of electronic messaging systems to indiscriminately send unsolicited bulk messages) is not tolerated under any circumstances.

Moderation process

16. Stories and comments which break these rules will not be published.

17. In some cases we may edit users’ posts to remove offensive wording etc.

18. In certain cases, Disability Rights UK may switch off the ability to comment. Comments that were made previous to that will still be shown.

19. When considering borderline content, the moderator will weigh the value of freedom of expression against the value of providing other users with a safe environment in which to express their views and the need to safeguard the charity’s online space against legal action.

20. The moderator will consult with senior colleagues if they cannot decide if a contribution is acceptable.

21. It may take up to two working days for the moderator to reply to your message if you contact them directly.

Our rights

Disability Rights UK reserves the right to:

22. Edit or remove any post which contravenes our terms, at any time eg. to remove offensive content.

23. Bar any individual who breaches our terms and conditions, abuses our web functions or facilities or persistently submits inappropriate material at our sole discretion. Permanent bans are usually a last resort and thought is given before implementing them but we will enforce bans if people continue to break these rules.

24. Change these terms and conditions at any time by posting changes on the website.

25. Please be aware that under certain exceptional circumstances Disability Rights UK could be legally obliged to reveal your IP address to the authorities.

26. Sometimes we may wish to publish or forward to third parties something which you submit for publication on our website or send to us electronically or in other formats for different purposes. It is our policy to try, whenever possible, to ask permission before reproducing any material submitted to us. However, unless you explicitly state you do not want your story published, by submitting material to Disability Rights UK you grant us a non-exclusive, perpetual, royalty-free, worldwide licence to republish any material you submit to us in any format, including without limitation print and electronic format.

Comments posted on this website express only the views of the author of the message and do not necessarily represent the views of Disability Rights UK.

Your use of this site constitutes acceptance of these terms and conditions.